Zendesk Marketplace
Lead designer, 2020 - 2023
Customers can extend Zendesk to do magical things, but don't always have the money or people to do it. Enter Zendesk Marketplace — it's packed with ready-made add-ons to help customers boost their customer service.
Financial
$6.5m in lifetime revenue
$450k monthly new business
Customer
2 new markets introduced
Decreased time to list
Engagement
19% increase in app adoption
23k monthly visits
Product experience