App Builder

Lead designer, 2024 - 2025

App Builder is a new no-code solution for building apps in Zendesk, leveraging generative AI. With app builder, admins can develop custom apps using natural language prompts.

This forms part of Zendesk’s Resolution Platform, integrating artificial intelligence with human expertise to deliver faster and smarter resolutions across all communication channels.

Achievements

Winner, Zennovate Hackathon 2024

Keynote launch at Zendesk Relate

Product experience

Keynote launch at Zendesk Relate